The successful delivery of our global accounts is of vital importance in ensuring local country delivery teams have the tools, processes and support needed to be as efficient and productive as possible. Global Success Management plays a pivotal role in this by providing key links between the demands of our clients and the delivery needs of our local teams and translating them into best practice operations delivery processes.
Our success is derived from building strong partnerships with global clients and Adecco Group colleagues around the world to support all aspects of the delivery management cycle which will determine the overall success of the account, the continued sales and profitability.
To support our team vision, we are looking for an experienced, energetic and motivated individual to join us and become an integral part of a growing and dynamic team.
Working in close collaboration with the Global Industry Leads (GIL’s) and Global Account Directors (GAD’s) you will lead an industry cluster focused team of Service Delivery Managers (2-4 SDM’s) and will have overall responsibility for the allocation of client workload and customer success support. Main priorities will be:
About the Adecco Group:
The Adecco Group is the world’s leading talent advisory and solutions company. We believe in making the future work for everyone, and every day enable more than 3.5 million careers.
We skill, develop, and hire talent in 60 countries, enabling organizations to embrace the future of work. As a Fortune Global 500 company, we lead by example, creating shared value that fuels economies and builds better societies.
Our culture of inclusivity, entrepreneurship and teamwork empowers our 30,000 employees. We are proud to have been consistently ranked one of the 'World's Best Workplaces' by Great Place to Work®.
The Adecco Group is based in Zurich, Switzerland. Adecco Group AG is registered in Switzerland (ISIN: CH0012138605) and listed on the SIX Swiss Exchange (ADEN). The group is powered by nine lead brands: Adecco, Modis, Badenoch & Clark, Spring Professional, Lee Hecht Harrison, Pontoon, General Assembly, Adia and YOSS.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
The Company will consider for employment qualified applicants with arrest and conviction records