Adecco Group

Adecco - Project Manager - Business Operations

Adecco Staffing


Grow your career with Adecco Group North America, the world’s leading provider of recruiting and career services.

The AGS Business Operations Project Manager is responsible for overseeing and ensuring success of front office projects as well as other business transformation project implementations. Defines, structures, plans, manages and reports on assigned projects. Manages projects throughout all phases, ensuring long-term success. Drives processes that will lead to business efficiencies that will improve order fulfillment and increase client and candidate satisfaction. Accountable for multiple projects with varying levels of complexity and deliverables that are nationwide in scope and that support the General Staffing business unit.



  • Collaborates with Leadership to create and execute on a formal project plan or road map to be used for business transformation.
  • Creates milestones and communicates deliverables to Business Operations.
  • Collaborates with colleagues and leads work streams with subject matter experts focused on developing or improving processes and leveraging technology vendor(s) to deliver innovative solutions that will drive improvement in client experience and candidate experience.
  • Analyzes solutions using standard procedures, escalating to the Project Sponsors as necessary.
  • Effectively communicates deliverables to business leaders and escalates concerns and roadblocks to management timely with recommended course of action
  • Works closely with business units and leaders to conduct business analysis, evaluate priorities, create plans, and execute program activities while balancing business requirements and overall program objectives.
  • Works with Business Partner and Project Sponsors to identify and address potential and real project risks and researches and develops creative solutions and business options.
  • Works with business process owners to represent their needs and priorities in the program and balances those needs with the project timeline and scope.
  • Provides input to regular communication updates being shared with General Staffing senior leadership and field colleagues.
  • Collaborates with team to deliver and design solutions to achieve strategic objectives.
  • Manages multiple projects, ensuring successful implementation, timely delivery, and quality product offerings.
  • Works effectively and collaboratively with client and subject matter experts in curriculum and course development.
  • Participates in special projects and performs other duties as assigned.



Bachelor’s degree in business or related field with a minimum of six (6) years in project management leadership role, preferably within staffing industry, required. Project Management certification is highly desirable. Minimum of ten (10) years of equivalent combination of post high school education and experience may be considered in lieu of degree.



  • Skilled in communicating effectively verbally and in writing, both in one-on-one and group settings.
  • Ability to establish and maintain effective working relationships at all levels of the organization.
  • Ability to demonstrate critical thinking based on in-depth data and substantiating information, considering and respecting other’s input, personal values and ethics.
  • Ability to successfully and simultaneously manage multiple projects that may vary in nature and scope.
  • Ability to prioritize, organize and perform multiple responsibilities simultaneously while meeting assigned deadlines.
  • Ability to prepare and deliver ad hoc presentations to various groups of stakeholders.
  • Proficiency with Microsoft Office, including Word, Excel, PowerPoint and Outlook.



Adecco Group North America through an impressive portfolio of staffing industry leading brands, including Accounting Principals, Adecco Staffing, Ajilon, Beeline, Entegee, Lee Hecht Harrison, Modis, Paladin, Parker+Lynch, Pontoon, Special Counsel and Soliant is the world’s leading provider of Human Resources solutions.


We are the workforce experts delivering staffing and career service solutions to organizations and individuals across all industries. Collectively we harness the power of some of the greatest talent in the world. That talent and expertise allows us to do business globally and act locally with deep knowledge in niche areas.


Every day, we have more than 100,000 associates on assignment, 30,000 colleagues working internally to support more than 10,000 clients in the United States and Canada. Ensuring our business units are prepared to deliver outstanding service to our associates and clients, the Adecco Group North America team provides a strong infrastructure through our corporate and shared services team.


Equal Opportunity Employer Minorities/Women/Veterans/Disabled




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